Privacy Policy
Our site updates
Cozy Home & Pet Care provides professional dog walking and pet sitting services across the UK. We are the data controller of your personal information. Under UK data protection law, we are committed to safeguarding your privacy and ensuring your details are handled with transparency. We collect personal data such as your name, contact details, home address, and pet-specific information to provide tailored care. We also collect payment information via secure third-party processors including Stripe. By using our services, you acknowledge we process your data to fulfill our care contracts and maintain our business operations.
How we look after your data
We process data for bookings, payments, marketing updates, and service improvements based on contract necessity, legal obligations, and legitimate interests. If you opt-in, we may send marketing emails, which you can stop at any time. We use cookies to help our website work properly, remember your preferences, and understand how people use our site so we can improve our services. Some cookies are essential for the site to function, while others, like analytics cookies, help us see which pages are most popular. You can usually control cookies through your browser settings. Your data is shared with essential partners like IT service tools and Stripe, our payment gateway. Some data may be transferred internationally by these providers; we ensure they meet standards required by UK data protection law. We retain records only as long as necessary for service delivery or legal compliance, using robust technical measures to prevent unauthorised access.
Get in touch with us about privacy
Under UK data protection law, you have rights to access, correct, delete, or restrict your data. You may also object to processing or request data portability. If you have concerns, you have the right to lodge a complaint with the UK supervisory authority. We do not knowingly collect data from children. This policy may be updated periodically to reflect changes in our practices or law.
To exercise your rights, update your pet's emergency details, or ask questions about our privacy practices, please contact us:
Phone: 07835289421
Email: chpc.services26@gmail.com
Location: Sherborne, UK
Thank you for trusting Cozy Home & Pet Care with your beloved companions and your personal information.